Exchange and Cancellation Policy

○We exchange if the product is damaged and non-functional when received within 7 days of purchase

○We accept cancellation until the order is dispatched.

○We do not accept returns.

○If you receive defective or wrong products, call us at 1800 266 8571, E-mail us at care@nikitadistributors.com or Whatsapp us on 9999624553

If you received defective or wrong products

A defective product is defined as a product that: (i) is unfit for its intended purposes due to manufacturing or design flaws, (ii) has been damaged in the store prior to purchase, or (iii) does not comply with advertising or labelling statements made about the product. When you return a product claiming a defect, the product goes through structured quality testing.

If we’ve made an error on your order, please contact our Customer Care on 1800 266 8571 or care@nikitadistributors.com and we’ll be happy to assist you. Our normal business hours are from 10:00 to 18:00 IST, Monday to Saturday, excluding public holidays.